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Frequently Asked Questions

Last updated: January 1, 2026

What is VidRankr?

VidRankr is an all-in-one AI creator suite that combines Thumbforge (AI thumbnail generator + full editor), Rank Fire (14 YouTube SEO tools), plus ranking, analytics, and AI post generators for TikTok, Instagram, and Facebook — all in one dashboard with a built-in cross-platform scheduler.

How do I get access after I buy?

Within 1–2 minutes of purchase you'll receive an email from notify.createtubeart.com with a secure password setup link. Click it, set your password, and log in at vidrankr.app/auth using the same email you checked out with. Check your spam folder if you don't see it.

Do I need to install anything?

No. VidRankr is a cloud-based web app that runs in any modern browser (Chrome, Safari, Firefox, Edge) on desktop, tablet, or mobile.

What are credits and how do they work?

Every AI action — thumbnail generation, keyword research, title/description writing, post/caption generation, etc. — costs credits (typically 1 credit per output). Your plan's monthly credits refill automatically on your billing date. If you need more mid-month, you can buy top-up packs that never expire.

What are the pricing plans?

  • Starter — $37.99/mo: 100 credits/month
  • Pro — $59.99/mo: 250 credits/month (most popular)
  • Studio — $79.99/mo: 500 credits/month

One-time top-up packs range from $19.99 to $139.99. See the pricing page for full details.

Which platforms does VidRankr work with?

YouTube (Rank Fire SEO tools + Thumbforge thumbnails), TikTok, Instagram, and Facebook. You connect each account once from the Settings page.

Do I need my own API keys?

No. All AI features (Google Gemini for text, image generation for thumbnails) are included with your subscription — no external API keys or extra costs.

Can I cancel anytime?

Yes. Cancel from the Billing page in your dashboard at any time. You'll keep access until the end of your current billing period.

Do you offer refunds?

Yes — see our refund policy. Refund requests can be sent to billing@createtubeart.com or handled through your original retailer (Digistore24, WarriorPlus, etc.).

Is VidRankr affiliated with YouTube, TikTok, Meta, or Facebook?

No. VidRankr is an independent tool that uses each platform's official public APIs. We are not affiliated with, endorsed by, or sponsored by any of them.

What happens to my connected accounts if I cancel?

Your platform connections are disconnected and your OAuth tokens are deleted. You can reconnect anytime if you resubscribe.

Do you guarantee more views, followers, or revenue?

No. VidRankr gives you professional-grade tools used by top creators, but results depend on your content, niche, and consistency. We make no income or growth guarantees.

How do I get support?

Email support@createtubeart.com for general questions or billing@createtubeart.com for billing/refunds. We typically respond within 24 hours on business days. In-app help: vidrankr.app/support.